Frequently Asked Questions

At The Resume Co., we specialize in crafting tailored and distinctive resumes for each of our clients. We're committed to providing exceptional service and expertise to support you throughout your next career step. Here are some of the reasons to partner with us:

• Award-Winning Expertise: Led by Chris Ward, an acclaimed and certified resume writer, we've been setting industry standards since 2012.
• Industry Recognition: We've earned numerous accolades and been named the "Best Resume Writing Service." in several major cities and publications. Our client's satisfaction is reflected in countless 5-star reviews on platforms like Yelp, Google, BBB, and Trustpilot.
• A team of 3 on every project: We have a team of 3 on every project, not just one writer. This ensures we challenge each other; as they say, three minds are better than 1! Our team includes highly qualified experts with certifications such as Certified Professional Resume Writer (CPRW), ensuring you receive high-quality service.
• Diverse Industry Knowledge: With experience across over 100 industries, from executives to graduates, we match you with a resume writer with in-depth knowledge of your specific field, providing customized, engaged and knowledge team member son your project.
• ATS-Friendly Resumes: Our resumes are designed to be fully compatible with Applicant Tracking Systems (ATS) but also visually appealing, utilizing human psychology methodology to present your information in an eye-catching way. Increasing your chances of catching the attention of the hiring manager. Plus, we offer a satisfaction guarantee because we're dedicated to your success.
• Featured Expertise: Our work has been highlighted in prestigious publications like Forbes, Inc., Business Insider, Salary.com, Fast Company, Monster.com, and many others, affirming our status as a trusted industry leader.

Yes, we do! While we're based in the United States, we proudly serve clients from around the globe, including those living in or seeking opportunities in other countries. We've assisted job seekers in over 30 countries, such as:

• Australia
• Belgium
• Brazil
• Canada
• China
• France
• Germany
• India
• Japan
• Mexico
• Netherlands
• Saudi Arabia
• Singapore
• South Africa
• Spain
• Sweden
• United Arab Emirates
• ...and many more.

We've streamlined our process to ensure your resume stands out:

1. Initial Consultation: After your inquiry, we'll schedule a call to discuss your needs and begin working on your draft, which you'll receive within 5-7 business days.
2. Personalized Writer Assignment: We assign a professional resume writer who specializes in your industry and understands your background.
3. Crafting Your Resume: Your writer will create, edit, and refine your resume, as well as compose your cover letter.
4. Revision Opportunity: You'll have the chance to request unlimited revisions within 7 days of receiving your draft to ensure it's perfect.
5. Final Delivery: Receive your polished resume in Microsoft Word and PDF formats for your convenience.

The process typically takes usually takes about two weeks, including collaboration and revisions, to ensure your resume is just right. If you're on a tight schedule, we offer an expedited service to meet your needs.

Here's what you can expect:

1. Select Your Package: Choose the resume package and any additional services you need on our website.
2. Share Your Information: After your purchase, you'll receive an email prompting you to send us your current resume (if you have one) and any supporting documents like job descriptions, recommendations, or certifications. Additionally, we would like links to positions you wish to apply for.
3. Discovery Phase: Internally, we will scope your project, brainstorm ideas and review your materials, assigning a professional writer from our team who's best suited to your industry and career goals. We'll delve deeper into your experience and objectives, evaluating your information against your target positions. We will then send you any clarifications we need from you before the phone consult. All this typically within one business day.
4. Personal Consultation: Our Head of Projects, Chris Ward, will reach out to schedule a one-on-one phone consultation to gather any additional details needed.
5. New Resume Draft Creation: After the consultation, expect your custom resume within 4-7 business days (or 3-4 business days if you opt for priority service).
6. Quality Review: Another resume strategist or external recruiter will proofread your resume for quality assurance. Then, Chris Ward will review it to ensure all your objectives are met.
7. Feedback and Revisions: Review your draft and let us know if you have any edits or questions.
8. Finalization: We offer one round of unlimited revisions within one week to fine-tune your resume.
9. Receive Your Resume: We'll deliver the final version in Word and PDF formats.
10. Additional Services: If you order extras like a LinkedIn profile, cover letter, or professional bio, these will be provided accordingly, typically Cover and Bio when you receive your resume. We start on your LinkedIn profile once your resume is finalized.

Our team has extensive experience crafting resumes in various industries and professions. Before matching you with a writer, we assess your background and career goals to pair you with someone with expertise in your field. While we're known for our work with executive, C-suite, and federal government roles, we serve clients across more than 100 industries at all career levels.